areplus Privacy Policy

1 Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by areplus in connection with the areplus.app website and mobile application. It covers data collected during account registration, identity verification, gameplay, betting activity, payment processing, and customer support interactions.

By registering an account or using any part of the areplus platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the platform.

2 Data We Collect

areplus collects personal data through different points of interaction on the platform. The types of data we collect include:

We do not knowingly collect data from individuals under the age of 21.

3 How We Use Your Data

Personal data collected by areplus is used for the following purposes:

• To create and manage your areplus account.
• To process deposits and withdrawals in Philippine Peso.
• To verify your identity and fulfil KYC obligations prior to withdrawals.
• To settle bets and maintain accurate transaction histories.
• To provide customer support and respond to enquiries.
• To send account-related notifications such as security alerts and transaction confirmations.
• To detect and prevent fraud, money laundering, or other prohibited activity.
• To improve the platform based on aggregate usage patterns.
• To comply with applicable legal and regulatory obligations.

4 Legal Basis for Processing

areplus processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the platform services you registered for, including account management, betting, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including identity verification and financial record-keeping requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where this does not override your rights.
• Consent: Where you have given specific consent for a particular use, such as receiving optional platform communications.

5 Data Sharing

areplus does not sell your personal data to third parties. We may share data with the following categories of recipients only where necessary:

• Payment processors: Philippine bank and e-wallet service providers involved in processing your deposits and withdrawals in PHP.
• Identity verification providers: Third-party KYC services used to verify government-issued Philippine IDs.
• Technology providers: Cloud hosting, data storage, and platform infrastructure providers operating under data processing agreements.
• Legal and regulatory authorities: Where required by Philippine law or a lawful order from a competent authority.

All third parties who handle your data on behalf of areplus are bound by appropriate data protection obligations and may not use your data for their own independent purposes.

6 KYC and Identity Verification

Before processing any withdrawal, areplus requires players to complete identity verification. This involves submitting a valid Philippine government-issued ID and may include additional supporting documents.

KYC documents submitted to areplus are:

• Used solely for the purpose of verifying your identity and preventing fraud.
• Stored securely with access restricted to authorised personnel involved in the verification process.
• Retained for the period required by applicable legal and financial recordkeeping obligations.
• Never shared with third parties except where required by law or for the direct purpose of verification.

7 Data Security

areplus implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or misuse. These include:

• SSL/TLS encryption on all connections between your device and the areplus platform.
• Encryption of sensitive data stored in our systems.
• OTP two-factor authentication for account access.
• Restricted internal access controls – only personnel who need your data to perform their job can access it.
• Regular security reviews and monitoring for suspicious activity.

While no system can guarantee absolute security, areplus takes data protection seriously and will notify affected players promptly if a data breach occurs that affects their personal information.

8 How Long We Keep Your Data

areplus retains personal data only for as long as necessary for the purposes described in this policy or as required by applicable law. General retention practices include:

• Account data is retained for the duration your account is active and for a reasonable period after closure.
• Financial transaction records are retained for the period required by Philippine financial recordkeeping obligations.
• KYC and identity verification documents are retained in line with legal requirements applicable to online betting platforms.
• Technical and usage logs are retained for security and fraud prevention purposes for a defined period.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.

9 Your Rights

As a player on the areplus platform, you have rights regarding your personal data. These include:

• Right of Access You may request a copy of the personal data areplus holds about you.
• Right to Rectification If any personal data we hold is inaccurate or incomplete, you can request that we correct it.
• Right to Erasure You may request deletion of your personal data, subject to legal retention requirements and ongoing account obligations.
• Right to Restrict Processing You may request that we limit how we use your data in certain circumstances.
• Right to Object You may object to processing based on legitimate interests where you have grounds relating to your particular situation.

To exercise any of these rights, contact the areplus support team through your account dashboard. We will respond within a reasonable time frame. Note that some requests may be subject to identity verification before we can act on them.

10 Cookies and Tracking

The areplus website and mobile app use cookies and similar technologies to support platform functionality and improve the user experience. Types of cookies used include:

• Essential cookies: Required for the platform to function – session management, login state, and security features.
• Functional cookies: Remember your preferences such as language and display settings across sessions.
• Analytics cookies: Used in aggregate to understand how players navigate the platform so we can improve it. No personally identifiable information is shared with analytics providers.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the areplus platform.

11 Minors

areplus is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under this age. If we become aware that an account has been registered by a person under 21, the account will be closed and all associated data reviewed in line with our legal obligations.

If you believe a minor has registered on the areplus platform, please contact support immediately through your account dashboard.

12 Changes to This Policy

areplus may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make material changes, we will notify registered players via the platform or by email to the registered address on file.

The date at the top of this page indicates when this policy was last revised. Continued use of the areplus platform after a policy update constitutes your acceptance of the revised terms.

For questions about this Privacy Policy or how your data is handled, contact the areplus support team at the email address shown in the footer below.